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    One of the leading exponents of proximity banking

Proximity Banking
Grupo Caja Rural is the best example in Spain of proximity banking.

Grupo Cajas

It contributes to the development of the different regions in which it operates, reinvesting a large part of the profits obtained in the local community, in the form of both loans and social development projects.

The Group aims to establish a closer relationship with its customers through greater geographical proximity, although it also offers a top-tier yet accessible digital banking service with the aim of ensuring that its customers are not left behind in the digital transformation.

Grupo Cajas

We practice traditional banking, which enables us to offer recurring, predictable results and to operate also in the medium and long term in the different regions.

The Group has fought successfully against financial exclusion, not only not closing down local branches but even opening new ones every year. It benefits from the fact that it does not just operate based on profitability, but also strives to ensure that both members and customers can continue enjoying direct and personal banking services in the future.

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Financial information about Grupo Caja Rural


Grupo Caja Rural’s Institutional Protection Scheme (IPS)

Grupo Caja Rural’s Institutional Protection Scheme (IPS) is an institutional protection system of the kind envisaged in article 113.7 of Regulation 575/2013 (CRR), with specific solvency and liquidity mechanisms that are adapted to the nature of  cooperative banks.


Annual accounts and prudential relevance report issued by Grucajrural Inversiones, S.L.

Grucajrural Inversiones, S.L. is the holding company of the consolidated group of credit institutions to which both Banco Cooperativo Español, S.A. and RGA Seguros Generales Rural, S.A. de Seguros y Reaseguros belong; it respectively owns 87,95% and 99,99% of these two companies’ share capital.

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We are here to help

  • FAQs

    What is Grupo Caja Rural?

    One of the leading banking groups in Spain. It has 2,334 local branches and 9,296 employees, and its financial and balance sheet soundness is reflected in the fact that its total assets are worth €87,119 million and its own funds totals €7,287 million.

    What entities make up Grupo Caja Rural?

    What can I do in Grupo Caja Rural's other Cooperative Banks in the group?

    A Group’s cooperative bank customer who wants to operate in another entity belonging to the group can do the following things:

    Make deposits*: cash, transfers, cheques.
    Make withdrawals*: cash, cheques or other documents.

    * Prior customer identification is required, along with consent from their local branch (depending on the type of document and sum in question).

    From which ATM machines can I withdraw cash?

    Debit cash withdrawals using our bank cards are NOT SUBJECT TO fee charge (1) in Grupo Caja Rural ATMs (2), or ATMs belonging to other Cooperative Banks (3); and are subject to preferential conditions (4) in the ATMs operated by Euro Automatic Cash, Grupo Cajamar, Laboral Kutxa, Bankinter, Deutsche Bank, Cashzone, Caja Almendralejo, Caja Ingenieros, Novo Banco, Bankoa, Banco Pichincha, Arquia and Caixa Guissona.

    Agreements with other entities



    More than 11,000 ATMs at your service...

    In the rest of the ATMs, we will charge the commission for cash withdrawals that the entity that owns the ATM settles with us together with the transaction itself.

    In any cash withdrawal, the ATMs will duly inform you of the costs of the transaction before accepting the operation.

    We remind you that you can locate the ATM network of our bank and the Caja Rural Group here, on the rvia mobile app, by calling 913 346 780 or 900 822 670.

    1The conditions may vary depending on the evolution of the market and will be communicated to you in accordance with current regulations.

    2 The Caja Rural Group entities are: Caja Rural Central, Caja Rural de Gijón, Caja Rural de Navarra, Caja Rural de Extremadura, Caja Rural de Salamanca, Caja Rural de Soria, Caja Rural Regional, Caja Rural Granada, Caja Rural de Asturias, Cajaviva, Caja Rural de Jaén, Caixa Rural Galega, Cajasiete, Caja Rural de Teruel, Caja Rural de Zamora, Caixa Rural de L'Alcudia, Caja Rural de Alcora, Caixa Rural de Algemesí, Caja Rural de Casas lbáñez, Caixa Rural de Almassora, Caja Rural de Onda, Ruralnostra, Caja Rural de Villamalea, Caja Rural de Albal, Caixa Rural Les Coves, Caja Rural del Sur, Globalcaja, Bantierra, Caixa Vinarós and Banco Cooperativo Español.

    3 Caja Rural de Utrera, Caja Rural de Baena, Caja Rural de Nueva Carteya, Caja Rural Cañete de las Torres, Caixa Rural La Vall San Isidro, Caja Rural de Adamuz, Caixa Rural de Benicarló.

    4See preferential conditions on your institution's website.

    Who should I call if I have a problem?

    Customer service

    Monday to Sunday, 24 hours.

     91 334 67 80

    900 822 670 (free phone number)

    Card blocking

    Monday to Sunday, 24 hours.

     91 334 67 80

     900 822 670 (free phone number)

    ATM incidents

    Monday to Sunday, 24 hours.

     91 334 67 80

     900 822 670 (free phone number)

    What is ruralvía?

    ruralvía is the Internet Banking Service offered by Grupo Caja Rural. It offers you a convenient, simple way of managing your money without having to go in person to your local branch.

    You can also use it to sign up for new products, check your balance and movements and authorise operations in your accounts at the time that best suits you.

    For further information about ruralvía, visit http://ruralviamovil.com/